The Powell powerhouse team is a compassionate, caring and tenacious force to be reckoned with! When we were buying our home and vacation rental property in Hilo, Hawaii we were still living in California which could have been a scary journey to embark upon, however, Kendra and Doug made the whole process smooth and simple! From using FaceTime from the property to allow accurate viewing while walking through every room and surrounding the outdoor area, to point by point analysis and guidance of all documents necessary for review, they held our hands and with honesty and objectivity facilitated our dream home purchase! I loved their super quick response time to any questions or inquiries we had and how they always went above and beyond with an abundance of pertinent information for us to consider. They think of everything leaving no stone unturned!!!